Customer Testimonials

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DealerRater Dec 1, 2024

This dealership went above the norm to help me get into a new Kia Sportage.Nehemiah was so pleasant and helpful. Great place to shop. Recommend if you want a pleasant experience

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DealerRater Nov 6, 2024

The staff at Greenway Kia of Rivergate Is very friendly, helpful, and informative. They helped me with my automobile needs and put me in a car that was just right for me.

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DealerRater Oct 12, 2024

Dealership was not good about getting back to me when the part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking what they charge that was 120 bucks , more than what I would pay for an oil change. Other than that was a good experience .

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DealerRater Oct 4, 2024

The salesman was the best. Going to the finance manager is usually a nightmare but it wasn't and left dealership very satisfied.Tim and especially chis made this the best car buying experience i ever had

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DealerRater Oct 4, 2024

Professional and friendly, Great service and clean. Diagnosed and explained my problem very well. Work was done and completed

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DealerRater Sep 15, 2024

The work was done and completed on time. The gentleman who waited on me was very friendly and respectful.

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DealerRater Sep 4, 2024

This dealership is friendly and efficient. They keep you informed and seem knowledgeable. They have been servicing my car for a year now and I’ve always been pleased. They will recommend things you may need but not pushy or make you feel bad if you don’t do it. Love my Kia!

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DealerRater Aug 23, 2024

Friendly efficient clean great service in and out fast service given and explained things well

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DealerRater Aug 10, 2024

The staff was professional, patient, supportive and attentive to what I wanted and I needed.

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DealerRater Jun 11, 2024

Very Great Service! Very Helpful with all questions and concerns . Love my new Kia that I got !

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DealerRater May 29, 2024

Excellent customer service. Ti.ely and efficient with a friendly smile makes it a whole lot easier to accept.

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DealerRater May 9, 2024

Very quick friendly welcoming your service team met all our expectations I look forward to our next visit

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DealerRater May 8, 2024

Friendly, efficient service. Comfortable waiting area. Communicate well concerning service and wait times. Will recommend ways to improve your service accordingly but do not overly pushy about it. I have had a few visits so far and they have gone very well. Mr. Kenneth does a great job!

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DealerRater Apr 30, 2024

The team at Greenway Kia of Rivergate is top tier. Keisha's and Jeff's customer service was above and beyond. I always like part of family when visit this location. It is as I have known these people all my life!💯

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DealerRater Apr 29, 2024

I've been with you since 2007 I had family member come out there and get to buy a car from you we always have a great deal and great price and the friendly smile we thank you all for keeping us safe on the road

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DealerRater Mar 30, 2024

All of them friendly , and they love the kids & they very patient and they affordable and they work with you

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DealerRater Feb 17, 2024

I only give it five stars because of your service advisor MACK.I bought my forte 2017 and 2016 brand new I have never had it taken anywhere but Greenway Kia. MACK is very compassionate, loyal, great sense of humor I would never have anybody looking at my car except him. I have left the dealership because he wasn’t there. I’m very disappointed and trying to communicate from my home and call the dealership. I’ve tried three different times using three different extensions at Greenway Kia. All of them just rang and rang no voicemail no answer no nothing ...

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DealerRater Feb 16, 2024

Professional. Did a great job on my service and updated me on future repair needs coming. I would rate as a 10.

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DealerRater Dec 23, 2023

Reena was very accommodating and a pleasure to work with. This was the least stressful car dealership experience we have ever had and we had our children with us.

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DealerRater Nov 29, 2023

Very pleased with the progress and support of the people at Kia work was very fast thanks for everything

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DealerRater Nov 13, 2023

Bother Jack was awesame He made sure that I got what I the sales manager was awesome as well.Thanks Chef Vito Randazzo

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DealerRater Nov 11, 2023

Great service. My recent experience with Greenway is by far the best experience i have ever had buying a new car. Great staff, and the salesman actually listened to my needs. Dameion Ison. He made it much easier experience than I've ever had at other dealerships, which speaks volumes of their caliber of service, and care. I feel i got a good deal, and wasn't manipulated into things that I didn't want or need. I left feeling comfortable with my purchase. I highly recommend Greenway KIA.

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DealerRater Oct 4, 2023

It was great and everyone was kind and very helpful and cared about my needs.

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DealerRater Aug 21, 2023

Their good people especially Damien he did a good job. He's a good salesperson

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DealerRater Aug 19, 2023

Tre was amazing! Straight forward and relaxed. He doesn't give you that typical car salesman feeling. He worked with me to get the car I wanted. I could have gone up to Wisconsin and bought the car there. But Tre saved me a trip! The rest of the staff was helpful and kind. I would highly recommend them as it was a great experience.

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DealerRater Aug 9, 2023

Excellent service..they are careful and thorough.. Service Manager Mr. Kenneth (Mac) is very efficient.

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DealerRater Jul 28, 2023

The representatives were very cordial and up to date on your needs. Work that was performed was great!!

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DealerRater Jun 22, 2023

Great service and fast service friendly service representative answered all of my questions great job

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DealerRater May 31, 2023

Friendly dealership and really nice to work with….either over the phone or at the dealership.

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DealerRater May 17, 2023

I had excellent service with friendly workers. My car was delivered to me cleaner than when I had brought it. There was complimentary beverages in a clean and comfortable waiting area.

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DealerRater May 16, 2023

Doing awesome works keep up the great work!! Thank you for taking care of us 👍

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DealerRater Apr 15, 2023

Excellent service and the process of paperwork was very quick and professional. VERY GOOD EXPIRENCE!

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DealerRater Apr 11, 2023

They take care of my vehicle issues with good service each time I am there. The young lady in the office where you go to pay was really nice

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DealerRater Mar 23, 2023

We had excellent service, fair prices, and felt at home with this dealership. We will be buying future cars here for sure.

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DealerRater Jan 30, 2023

They have always done a good job. But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a different dealer next time.

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DealerRater Jan 3, 2023

The service department has always been so friendly and fast! I forgot the gentleman’s name that helped me on 1/2 but he was very kind and Maggie is always very helpful.

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DealerRater Dec 30, 2022

I’m on my 2nd KIA from Greenway KIA Rivergate. Great sales people (ask for Virgil) maintanance staff and all in between! This is my family’s dealership

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DealerRater Oct 23, 2022

I have always had good service when I come here. This time I’d had to have my KIA Soul towed in because of a flashing engine light malfunction. Fortunately, they were able to fix the issue quickly and had a faster turn around than originally told. As I live alone and had some up and coming medical appointments, getting my car back faster than anticipated me very happy.

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DealerRater Oct 10, 2022

Kenneth was very attentive and knowledgeable was willing to take the time to explain the process and the service was fast and good

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DealerRater Oct 3, 2022

I always get my car serviced @ Kia in Rivergate & they always take care if me.

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DealerRater Sep 23, 2022

Maggie was very nice. Will be coming back to Kia to service my car again

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DealerRater Sep 21, 2022

GREAT CUSTOMER SERVICE ALWAYS GET WHATEVER I NEED DONE WITHOUT ANY HESITATION…EVERYONE IS FRIENDLY AND THEY COMMUNICATION IS PERFECT…

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DealerRater Aug 25, 2022

Always professional, courteous and listen to the customers request and get your vehicle in and out with quick service.

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DealerRater Aug 3, 2022

Received the quality work I expect from a car dealer. I was not disappointed at all.

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DealerRater Jul 27, 2022

It took to long to get to financial office. Mr Tim was great however when someone tell you 45 min you expect it to be 45 min not 2 hours

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DealerRater Jul 26, 2022

All around a good experience. I was able to get a good purchase price with no hassles.

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DealerRater Jul 26, 2022

Nice work on my car and good customer service and kind workers also welcome me

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DealerRater Jul 1, 2022

Very helpful. Explained everything in detail. Made me feel comfortable that they checked everything. Kind and courteous. This is my first time to service department. I will be back. Keep sending the coupons. Every bit helps.

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DealerRater Jun 29, 2022

I am very pleased with the service at Greenway Kia of Rivergate. Every staff member I encountered was professional yet laid back. That’s a great combination.

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DealerRater Jun 26, 2022

The process was very smooth and they are transparent with all the details. I have 2 vehicles from this dealership, and will continue to do business with them. 5 stars!

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DealerRater Jun 15, 2022

Service department was prompt, knowledgeable and helpful. Process to setup appt was quick and easy.

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DealerRater Jun 15, 2022

Near my home all employees whom I had contact with. Was nice and helpful knowledgeable

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DealerRater May 19, 2022

Haley, Customer Service Rep, is so personable and very professional with a smile that is very welcoming. Oil change and service inspection didn't take too long which I definitely appreciated.

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DealerRater May 10, 2022

Dwayne and the crew made the buying experience easy and enjoyable. I love my new car!

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DealerRater May 6, 2022

Fixed problem with rear widows being able to roll up and down. Thanks, Donald Weidknecht

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DealerRater Apr 22, 2022

Service manager Josh was great. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair.

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DealerRater Apr 8, 2022

Fast,knowledgeable and very efficient customer service from the service department to the sales team'.

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DealerRater Mar 30, 2022

Very good customer services, l love the in environment.Fast services and the employees are very friendly.Thanks for everything.

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DealerRater Mar 26, 2022

Satisfied with the service today. The customer service was good also. Thank-you very much!

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DealerRater Mar 22, 2022

Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia.

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DealerRater Mar 14, 2022

Great team at KIA of Rivergate. Very helpful, informative and willing to negotiate on their vehicles.

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DealerRater Mar 7, 2022

Awesome crew at Greenway KIA of Rivergate. Very helpful and willing to negotiate. I definitely recommend!

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DealerRater Mar 2, 2022

I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!!

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DealerRater Feb 12, 2022

They always take care of me and work to get me in the vehicle I want with the price I’m willing to pay. Great service department and sales people. This is my second purchase from this dealership and it will me my go to place from now on

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DealerRater Feb 11, 2022

Quickly registered. Service wait short. Thanks for excellent service and attention . Staff ‘s patience is appreciated

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DealerRater Feb 7, 2022

Me and my husband bought our first brand new car ever from Kia rivetgate and could not be any happier! Fredrick Jackson was so kind and worked with our budget we had in mind! I only have great things to say about this dealership!

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DealerRater Feb 5, 2022

Very professional and knowledgeable, got the problem fixed while I waited! I give them an A+++ and will definitely be back for the updates!

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DealerRater Jan 29, 2022

Everyone I have dealt with has been extremely nice and professional. My needs are always met in a timely manner with efficiency.

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DealerRater Jan 24, 2022

Always get speedy and excellent car service. Service personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who is a mature African American. Thanks to both for making me feel welcomed when I bring in my vehicle.

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DealerRater Jan 5, 2022

Jim, Derek and team were extremely friendly, helpful and supportive during my vehicle purchase process. Great customer service and hands down, one of the most pleasurable experiences I have had when purchasing a new vehicle.

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DealerRater Dec 20, 2021

The service department at Greenway Kia is number one! They always do great work. Service tech Kenenth McFadden is always very friendly and very helpful. Great staff!

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DealerRater Dec 19, 2021

This dealership is clean and the staff is courteous they are very efficient and doing their work.

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DealerRater Dec 16, 2021

From the purchase of the vehicle to the service appointments,I have had nothing but friendly prompt service.

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DealerRater Dec 15, 2021

Kia of Rivergate’s employees are always so friendly . The service dept was able to get me in and out in no time!

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DealerRater Dec 15, 2021

When I called for a service appointment, I was able to be scheduled the next day. I waited a short time for the scheduled maintenance, and the service advisor took care of my special request to reprogram some of the driving features I had inadvertently removed. I was very pleased with my visit.

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DealerRater Dec 1, 2021

Quickly got me checked in even though I was early. Very nice and courteous staff

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DealerRater Nov 29, 2021

Very friendly staff Helpful and worked with me to get payments down low love my car

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DealerRater Nov 24, 2021

Great experience! Took such good care of me and my vehicle. Would definitely recommend! Excellent staff!

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DealerRater Nov 10, 2021

So amazing, everything went so smooth & quickly. The staff was great & so helpful best dealership I’ve been too

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DealerRater Nov 10, 2021

Identified the problem quickly and fixed it and it was covered under the good warranty.

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