Welcome to Greenway Kia of Rivergate

Thank you Marcus, finance manager. Had Marcus not been so unkind, common, and downright rude; I would have NOT taken my business elsewhere! I visited Greenway Kia Rivergate in May 2026, for a Kia Carnival advertised online for $30,000. I called before I went and spoke with Ulysse. However, when I arrived, I was informed the 2024 Carnival was actually a few thousand more. (false advertisement). All was going okay while my brother was with me speaking with Marcus; once my brother left and I had the nerve to negotiate for a lower price, which I was prepared to pay in full (cash). Marcus implied he would give me a discount making the carnival $32,000. He then went on to suggest I finance in lieu of paying in full. Marcus became irate when I rejected, he proceeded to get loud in front of not only his co-workers (a couple of them snickered) sating in close proximity, also my young grandchildren sitting right beside me. I left that hot crowded small trailer immediately. Needless to say, I had to have a talk with my grands about his unprofessional behavior. A couple of weeks later, I seen online the same carnival being advertised for $29,000; which I was prepared to purchase at that time had I been treated fairly. Fortunately, the last weekend in May 2026, at another car dealership much more professional, kind and pleasant I purchased a 2025 Kia Carnival with lower milage, they gladly accepted my payment in full! My grandchildren were present and were able to witness the difference from this dealership compared to how I was treated at Greenway Kia in Rivergate by marcus (lower caps purposely)! As for Ulysse, it's probably a good idea not to call someone, especially me, on a Sunday morning, getting upset when the person says something you don't like. Ulysse was quick to bring God in the conversation. Well, Ulysse, yes God is good and what you seemed to have forgotten, God doesn't like ugly!

I’ve never felt so welcomed at a dealership before. Cassidy made everything as quick and pleasant as possible.

Took my car in yesterday had almost 1300 worth of work done. Today my check engine light came right back on

Fast efficient and friendly! The only dealer to buy a Kia from! Definitely suggest you go there!

Greenway Kia of Rivergate had the car I wanted at a price I was willing to pay. The salesman was very courteous and helpful.

I went at 8 an. Was there an hour and they did what I asked.cheeedully adjusted the price when I noticed an average. Great car wash too

Outstanding service dept. I have always taken my vehicles there and I have bought 2 Kia’s there.

Fast and really welcoming will definitely be back for other services I highly recommend this location

Everyone in the Sales and Service Departments is awesome and knowledgeable! Very kind and reliable staff.

I had a recall issue. It was taken care of very fast and efficiently. I am pleased with the response.

I was overcharged at Greenway Kia Rivergate for being a young woman and then ignored for over a month when I tried to resolve it respectfully and directly. Repeated calls to the service manager, Josh Sutton, went unanswered. Management promised follow-up multiple times and never delivered. For a month I called multiple times a day and was put on hold, hung up on, promised calls back in “just a few minutes” and then eventually my number recognized and blocked. Using two other phones, I called and was connected right away but once they realized it was me, those were both blocked too. This dealership takes advantage of customers and avoids accountability. I will be escalating this to Kia Corporate and the dealership owners. While I will be placing a dispute with my credit card to attempt to recovering my money; the premise is that the management here does not respect their customers, if that’s due to my young age or gender I’ll never know but anyone thinking of doing business here or bringing a car for service should heavily reconsider.

The service experience is absolutely horrible. After being a Kia owner since 2020 - their service department literally makes me want to sell this car and avoid Kia in the future. Inspections aren’t completed as stated, vehicle returned in a condition that was technically not safe to drive despite being assured it was (later tech admitted there was a major issue), requests to speak to service manager denied, sales staff comes into service waiting area to attempt to sell you new cars. Just ridiculously poor experience all around.

Terry salesman was great manager worked with me to get what I wanted in car and car payment I appreciate all you all employees very nice and the guy in financing that waited on me was so nice up front by the side door thanks to all you and Merry Christmas And A Happy New Year God Bless Peace On Earth Debbie Barnes

⭐ Review for Greenway Kia of Rivergate — 1536 Gallatin Pike N, Nashville, TN 37115 I am writing this review not out of spite, but out of heartbreak and frustration — and with the hope that no other family has to go through what mine did at Greenway Kia of Rivergate, located at 1536 Gallatin Pike North, Nashville, TN 37115. When my son and his wife welcomed twins, along with their toddler under two, they were suddenly in desperate need of a safe, reliable vehicle that could hold three car seats. I explained our situation in detail. I told the salesperson how important it was — that we could not risk these babies being stranded on the side of the road. I trusted them. And they betrayed that trust. 💔 The first vehicle — a Hyundai Palisade Within weeks of buying it, the motor went out. Completely failed. A brand-new chapter of life for our family, and instead of helping us, the dealership refused to take responsibility. No help, no support, no compassion. 💔 Trying again — because I have integrity Even after that, I did the right thing. I went back to them — the same people who sold me the failing vehicle — and swapped it out, asking only that they give me a little more than what another dealership would, because they knew the situation and they knew what they’d sold me. I wanted to believe they would make it right. 💔 But heartbreak struck again A few months later, the second vehicle’s motor also failed. The only thing that saved us financially was the extended warranty I purchased — not anything they did for us. And now, here we are again: The bearings are failing, damaging the fan blades, and the repair will cost over $2,000. ❗ No family should go through this This dealership does not stand behind their vehicles. They do not properly inspect what they sell. They do not show honesty, empathy, or any real sense of responsibility. I have done everything on my end with honesty and integrity, and it breaks my heart to say this, but: I would not buy a piece of gum from this place, and I pray no one else has to experience what we did.

I had a fantastic experience at Greenway KIA and their prices were only beaten their hospitality and kindness. Big thank you to Dawn for always being so welcoming!